Effective Date: January 1, 2023
Who we are
R2E Technologies Private Limited (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of its users (“you” or “user”) of the RAHI application (“Application”) available on Google PlayStore. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our Application. By using the Application, you consent to the collection and use of your personal information as described in this Privacy Policy.
Website Address: https://r2e.in
1. Information We Collect
1.1 Personal Information: We may collect personal information that you provide to us voluntarily when you use the Application. This information may include but is not limited to:
- Your name
- Contact information (such as email address, phone number)
- Location information
- Device information (such as device ID, operating system)
1.2 Hardware Module Data: When you use the Hardware Modules provided by us to use our Application, we may collect and process data generated by these modules, including but not limited to:
- Location information
- Network connectivity data
- Device status information
2. Use of Information
2.1 We may use the information we collect for the following purposes:
- To provide and improve our Application
- To communicate with you, respond to your inquiries, and provide customer support
- To personalize your experience and offer tailored content
- To analyze usage patterns and improve our services
- To comply with legal obligations and enforce our rights
2.2 We may also aggregate and anonymize your personal information for statistical purposes, in which case it will no longer be considered personal information.
3. Disclosure of Information
3.1 We may disclose your personal information to third parties in the following circumstances:
- With your consent or as necessary to provide the services you requested
- To trusted third-party service providers who assist us in operating our business and providing the Application
- To comply with legal obligations, such as responding to lawful requests and legal process
- To protect our rights, property, or safety, and that of our users or others
3.2 In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website if such a transfer occurs and becomes subject to a different privacy policy.
4. Data Retention
4.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Security
5.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
6.1 You may choose not to provide certain personal information, but this may limit or prevent your use of certain features of the Application.
6.2 You have the right to access, correct, or delete your personal information. If you would like to exercise these rights, please contact us at connect@r2e.in.
6.3 We may send you promotional emails about our products and services. If you wish to opt-out of receiving these communications, you can unsubscribe by following the instructions provided in the email.
7. Third-Party Links and Services
7.1 The Application may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those websites or services. We encourage you to review the privacy policies of those third parties before using their websites or services.
8. Children’s Privacy
8.1 The Application is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
9. International Data Transfers
9.1 Your personal information may be transferred to and processed in countries outside of your own, where data protection laws may be different from those in your jurisdiction. By using the Application, you consent to such transfer and processing.
10. Changes to the Privacy Policy
10.1 We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy. Your continued use of the Application after the posting of changes constitutes your acceptance of such changes.
11. Contact Us
11.1 If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- R2E Technologies Private Limited
- Email: connect@r2e.in
- Address: HN 403 Umrawnagar PO Padampur Motadhak Kotdwar, 246149 Uttarakhand, India
Acknowledgement:
R2E Technologies Private Limited is financially supported by the Department of Telecommunication and STPI Govt of India and are incubated at IIT Ropar Technology Innovation Foundation.
Note: This privacy policy is provided for informational purposes only and does not constitute legal purpose.